CEX.IO Review 2025
By FXCOINZ Editorial
Last updated: Apr 14, 2024 • 16 Min Read
CEX.IO
CEX.IO is a multifunctional cryptocurrency exchange platform that has been a significant player in the digital asset space since its establishment in 2013. Headquartered in London, the platform aims to provide a comprehensive suite of services to users, catering to both beginners and experienced traders.
Introduction
CEX.IO is a multifunctional cryptocurrency exchange platform that has been a significant player in the digital asset space since its establishment in 2013. Headquartered in London, the platform aims to provide a comprehensive suite of services to users, catering to both beginners and experienced traders.
Key features of CEX.IO include spot trading, margin trading, and a user-friendly interface suitable for those new to the cryptocurrency market. The exchange supports a variety of cryptocurrencies, including major assets like Bitcoin (BTC), Ethereum (ETH), and others.
One notable aspect of CEX.IO is its focus on compliance and security. The platform adheres to regulatory standards, implementing measures such as Know Your Customer (KYC) procedures and Anti-Money Laundering (AML) checks. This commitment to regulatory compliance aims to create a secure and trustworthy trading environment.
CEX.IO also provides users with a user-friendly mobile app, allowing them to trade and manage their portfolios on the go. Additionally, the platform offers services such as staking, allowing users to earn rewards by participating in the validation process of supported blockchain networks.
With a global reach, CEX.IO serves users in various regions around the world, providing access to a diverse range of financial services within the cryptocurrency ecosystem.
As the cryptocurrency industry evolves, CEX.IO continues to adapt and enhance its services, maintaining its position as a reputable and user-friendly platform within the digital asset landscape.
Here are some notable platform attributes of CEX.IO:
CEX.IO Platform Attributes
- User-Friendly Interface: CEX.IO offers a user-friendly and intuitive interface, making it accessible to both beginners and experienced traders. The platform’s design aims to provide a seamless user experience.
- Diverse Cryptocurrency Support: CEX.IO supports a variety of cryptocurrencies, including major assets like Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Ripple (XRP), and others. This diversity allows users to access a range of digital assets.
- Fiat Currency Support: CEX.IO allows users to trade cryptocurrencies against fiat currencies such as the US Dollar (USD), Euro (EUR), British Pound (GBP), and others, providing additional flexibility.
- Margin Trading: CEX.IO offers margin trading services, allowing users to trade with borrowed funds and potentially amplify their trading positions.
- Security Measures: Security is a priority for CEX.IO, and the platform implements measures such as two-factor authentication (2FA) and cold storage for the secure storage of user funds.
- Regulatory Compliance: CEX.IO aims to comply with regulatory standards and holds licenses and registrations in key jurisdictions. In the United States, CEX.IO Corp ensures adherence to federal and state regulations, while its Lithuanian entity, CEX.IO EU VASP, UAB, operates within the European Economic Area (EEA) under the oversight of the Bank of Lithuania. Despite withdrawing its application for registration with the Financial Conduct Authority (FCA) under the Money Laundering Regulations (MLRs) in the UK. This commitment to compliance contributes to a secure and trustworthy trading environment.
- Mobile App: CEX.IO provides a mobile app for both iOS and Android platforms, enabling users to trade and manage their portfolios on the go.
- Staking Services: CEX.IO may offer staking services, allowing users to earn rewards by participating in the proof-of-stake consensus mechanism of supported cryptocurrencies.
- Advanced Trading Features: CEX.IO caters to advanced traders with features such as market orders, limit orders, and stop orders. These tools enhance the trading experience for users with different preferences.
- Payment Methods: CEX.IO supports various payment methods, including credit/debit cards, bank transfers, and cryptocurrency deposits, providing users with multiple options for funding their accounts.
- Transparent Fee Structure: CEX.IO maintains a transparent fee structure, clearly outlining fees associated with trading, withdrawals, and other platform services.
- Customer Support: CEX.IO provides customer support services to assist users with inquiries and concerns, contributing to overall user satisfaction.
The Pros and Cons
Pros
- Diverse Cryptocurrency Support: CEX.IO offers a variety of cryptocurrencies for trading, including major assets like Bitcoin (BTC), Ethereum (ETH), and a range of altcoins, providing users with multiple options.
- Fiat Currency Integration: CEX.IO facilitates fiat-to-crypto trading, allowing users to buy and sell cryptocurrencies directly with traditional fiat currencies, enhancing accessibility for newcomers.
Buy Cryptocurrency/CEX.IO
- User-Friendly Interface: CEX.IO provides a user-friendly interface suitable for both beginners and experienced traders, featuring intuitive navigation and straightforward account management.
- Advanced Trading Features: For more experienced users, CEX.IO offers advanced trading features, including spot trading, margin trading, and various order types to cater to different trading strategies.
- Staking Services: CEX.IO offers staking services, allowing users to earn rewards by participating in the proof-of-stake consensus mechanisms of supported cryptocurrencies.
- Security Measures: CEX.IO implements security measures such as two-factor authentication (2FA), cold storage for the majority of user funds, and regular security audits to protect against potential threats.
- Mobile App: CEX.IO provides a mobile app for both iOS and Android platforms, enabling users to trade and manage their accounts on the go.
- Regulatory Compliance: Being a regulated exchange, CEX.IO may adhere to specific regulatory standards and compliance measures, providing users with a level of confidence in the platform’s legitimacy.
Homepage/CEX.IO
- Global Accessibility: CEX.IO is accessible to users globally, allowing individuals from various countries to participate in its services.
Cons
- Trading Fees: Some users may find the trading fees on CEX.IO to be relatively higher compared to other exchanges, especially for certain types of transactions.
- Withdrawal Fees: CEX.IO may charge withdrawal fees for fiat and cryptocurrency withdrawals, which could impact the overall cost for users.
- Limited Altcoin Variety: While CEX.IO supports a range of cryptocurrencies, the variety of altcoins available for trading may be more limited compared to platforms that focus exclusively on altcoin markets.
- Customer Support: Some users have reported mixed experiences with customer support, citing delays in response times or perceived inefficiency.
- Verification Process: The identity verification process required by CEX.IO may be rigorous, potentially causing delays for users awaiting approval.
- Limited Fiat Options: The availability of fiat currency options may vary, and users might find that certain currencies are not supported compared to other exchanges.
- Lack of Anonymity: CEX.IO, like many regulated exchanges, requires user identification, impacting the anonymity of users compared to decentralized or less regulated platforms
Brokerage Services
CEX.IO offers the following brokerage services:- Spot Trading: CEX.IO offers spot trading services, allowing users to trade a variety of cryptocurrencies against fiat currencies.
- Margin Trading: CEX.IO provides margin trading, enabling users to borrow funds and increase their trading position size.
Payment Methods
CEX.IO offers a variety of payment methods depending on your location. Payment methods accepted by CEX.IO include:- Credit/Debit Cards: CEX.IO allows users to deposit funds using major credit and debit cards, such as Visa and Mastercard.
- Bank Transfers: Bank transfers, including SEPA (Single Euro Payments Area) transfers for European customers, are commonly supported on CEX.IO.
- Cryptocurrency Deposits: Users can deposit various cryptocurrencies directly into their CEX.IO accounts. CEX.IO supports a range of cryptocurrencies for funding.
- ACH Transfers (for U.S. Customers): For users in the United States, ACH (Automated Clearing House) transfers may be available as a deposit method.
- Skrill: CEX.IO supports Skrill as a payment method for both deposits and withdrawals.
- ACH and Wire Transfers (for U.S. Customers): U.S. customers have the option to use ACH and wire transfers for both deposits and withdrawals.
Registration Process
How to Open an Account
- Visit the CEX.IO Website: Go to the official CEX.IO website.
- Click on “Sign Up”: Look for the “Sign Up” or “Register” button on the homepage and click on it.
Register/CEX.IO
- Provide Email and Password: Enter a valid email address and create a secure password for your CEX.IO account. Ensure that you comply with any password requirements.
Create Account/CEX.IO
- Email Verification: CEX.IO typically sends a verification email to the provided email address. Check your inbox and click on the verification link to confirm your email.
- Complete Personal Information: Provide the necessary personal information, including your full name, date of birth, and other required details.
- Identity Verification: CEX.IO often requires users to go through identity verification to comply with regulatory requirements. This may involve submitting a photo of a government-issued ID and, in some cases, additional documents.
- Enable Two-Factor Authentication (2FA): For added security, it’s recommended to enable two-factor authentication (2FA) on your account. This typically involves using a mobile authenticator app or receiving codes via SMS.
- Accept Terms and Conditions: Review and accept the terms and conditions of CEX.IO.
- Bank Account or Payment Method Setup: Link your bank account or choose a payment method to deposit funds into your CEX.IO account. This step may vary based on your location and the supported payment methods.
- Start Trading: Once your account is verified and funded, you can start trading on CEX.IO. Explore the available trading pairs and features offered by the platform.
Deposit & Withdrawal Options
Deposit Options
- Credit/Debit Cards: CEX.IO allows users to deposit funds using major credit and debit cards, such as Visa and Mastercard.
- Bank Transfers: Bank transfers, including SEPA (Single Euro Payments Area) transfers for European customers, are commonly supported on CEX.IO.
- Cryptocurrency Deposits: Users can deposit various cryptocurrencies directly into their CEX.IO accounts. CEX.IO supports a range of cryptocurrencies for funding.
Withdrawal Options
- Bank Transfers: Withdraw funds via bank transfers, including SEPA transfers for European customers. Bank withdrawals are a common method for withdrawing fiat currencies.
- Credit/Debit Cards: In some cases, CEX.IO allows users to withdraw funds to their credit or debit cards.
- Cryptocurrency Withdrawals: Users can withdraw supported cryptocurrencies from their CEX.IO accounts. This involves sending the cryptocurrency to an external wallet.
- Skrill: CEX.IO supports Skrill as a withdrawal option.
- ACH and Wire Transfers (for U.S. Customers): U.S. customers may have the option to use ACH and wire transfers for both deposits and withdrawals.
Ho to Deposit Funds
- Log In: Log in to your CEX.IO account using your credentials.
- Navigate to Deposit Section: Once logged in, navigate to the “Deposit” or “Funding” section on the CEX.IO platform.
- Choose Deposit Method: Select your preferred deposit method. Options may include credit/debit cards, bank transfers, or cryptocurrency deposits.
- Follow Instructions: Depending on the chosen deposit method, follow the on-screen instructions to complete the deposit. For example, if using a credit card, you may need to enter card details and confirm the transaction.
- Wait for Confirmation: After completing the deposit, wait for the transaction to be confirmed. The time it takes for funds to be credited to your CEX.IO account may vary based on the chosen method.
How to Withdraw Funds
- Log In: Log in to your CEX.IO account using your credentials.
- Navigate to Withdrawal Section: Go to the “Withdrawal” or “Withdraw Funds” section on the CEX.IO platform.
- Choose Withdrawal Method: Select your preferred withdrawal method. Options may include bank transfers, credit/debit cards, or cryptocurrency withdrawals.
- Follow Instructions: Depending on the chosen withdrawal method, follow the on-screen instructions to complete the withdrawal. For example, if withdrawing to a bank account, provide the necessary details.
- Review and Confirm: Review the withdrawal details, including the amount and destination. Confirm the withdrawal to initiate the process.
- Wait for Processing: Allow time for the withdrawal request to be processed. Processing times may vary based on the chosen method.
Trading Platform
CEX.IO primarily operates its own proprietary trading platform for buying, selling, and trading cryptocurrencies. CEX.IO’s trading platform is designed to be user-friendly and accessible to both beginners and experienced traders.
Trading Platform Menu/CEX.IO
Key Aspects
Key features of CEX.IO’s trading platform include:- Spot Trading: Users can engage in spot trading, which involves the immediate exchange of cryptocurrencies at the current market price.
Spot Trading/CEX.IO
- Advanced Trading Interface: CEX.IO offers an advanced trading interface for users who want access to features like real-time charting, order book information, and various technical analysis tools.
- Mobile Apps: CEX.IO provides mobile applications for both iOS and Android platforms, allowing users to trade and manage their accounts on the go.
- Security Features: The platform implements security features such as two-factor authentication (2FA) and withdrawal whitelist settings to enhance the security of user accounts.
- Order Types: Users can place various types of orders, including market orders, limit orders, and stop orders, to manage their trades effectively.
Wallet/CEX.IO
FAQs
- How Do I Open an Account on CEX.IO? To open an account on CEX.IO, visit the official website, click on “Sign Up,” and follow the prompts to provide your email, password, and complete the registration process.
- What Documents Are Needed for Verification? CEX.IO typically requires identity verification, which may include providing a government-issued ID, proof of address, and additional documents for enhanced security.
- Which Countries Does CEX.IO Support? CEX.IO is available in various countries. Check the official CEX.IO website or contact customer support to confirm whether their services are available in your country.
- What Cryptocurrencies Can I Buy on CEX.IO? CEX.IO supports a range of cryptocurrencies, including popular ones like Bitcoin (BTC), Ethereum (ETH), and others. The list may vary, so check the platform for the most up-to-date information.
- How Can I Deposit Funds into My CEX.IO Account? You can deposit funds using various methods, such as credit/debit cards, bank transfers, and cryptocurrency deposits. Choose the method that suits you and follow the instructions on the platform.
- What Security Measures Does CEX.IO Have? CEX.IO implements security features like two-factor authentication (2FA) and withdrawal whitelist settings to enhance the security of user accounts.
- How Can I Withdraw Funds from CEX.IO? Withdraw funds by navigating to the withdrawal section and choosing your preferred method, such as bank transfer, credit/debit card, or cryptocurrency withdrawal.
- Are There Fees for Using CEX.IO? Yes, CEX.IO has a fee schedule that varies based on the type of transaction. Check the official CEX.IO website for the most current fee information.
- Does CEX.IO Have a Mobile App? Yes, CEX.IO provides mobile apps for both iOS and Android devices, allowing users to trade and manage their accounts on the go.
- Is CEX.IO Regulated? Yes, CEX.IO is regulated and complies with relevant regulations in the jurisdictions where it operates. In the United States, CEX.IO Corp ensures adherence to federal and state regulations, while its Lithuanian entity, CEX.IO EU VASP, UAB, operates within the European Economic Area (EEA) under the oversight of the Bank of Lithuania. Despite withdrawing its application for registration with the Financial Conduct Authority (FCA) under the Money Laundering Regulations (MLRs) in the UK, CEX.IO continues to prioritize regulatory alignment to uphold security and transparency for its users.
Customer Support
EX.IO offers customer support to assist users with various inquiries, issues, and technical support related to their platform and services. Users can typically access customer support through several channels, including:- Knowledge Base: CEX.IO provides an extensive knowledge base where users can find answers to commonly asked questions, browse tutorials, and access guides on using the platform’s features.
University/CEX.IO
- Support Tickets: Users can submit support tickets directly through the CEX.IO website or platform. These tickets allow users to detail their specific issues or inquiries, and the support team typically responds to these tickets via email.
- Live Chat: CEX.IO offers live chat support, allowing users to communicate with a customer support representative in real-time. This option may vary depending on the time of day and availability of support staff.
- Email Support: Users can also reach out to CEX.IO’s customer support team via email. The support email address is typically provided on the platform’s website or within the user’s account settings.
- 24/7 Support: CEX.IO does offer customer support, but it may not be available 24/7. Support availability may be limited to certain hours or specific days of the week.
- Help Center: CEX.IO has a Help Center on its website, which includes frequently asked questions (FAQs) and articles that may address common queries. Users are encouraged to explore the Help Center for self-service options.
- Social Media: CEX.IO provides updates and engages with users through social media channels, such as Twitter. While social media is not a primary support channel, users sometimes post inquiries or concerns on these platforms.
Help Center and Contacts/CEX.IO
The response time from CEX.IO’s customer support can vary based on the nature and urgency of the inquiry. Some users report receiving responses within a few hours, while others may experience longer wait times, especially during periods of high demand.
Social Media
Conclusion
In conclusion, CEX.IO emerges as a reliable and user-friendly cryptocurrency exchange, offering seamless trading experiences with a diverse range of supported cryptocurrencies. The platform’s commitment to security, including features like two-factor authentication and advanced encryption, instills confidence in users. With a user-friendly interface, a proprietary trading platform, and responsive customer support, CEX.IO stands out as a trustworthy choice for both beginners and seasoned cryptocurrency enthusiasts. Explore the platform’s competitive fees, robust security measures, and an extensive list of supported cryptocurrencies to elevate your trading journey. Join CEX.IO today and unlock the full potential of your cryptocurrency investments in a secure and user-centric environment.Supported Cryptocurrencies
Some of the commonly supported cryptocurrencies on CEX.IO included:| ASSET | Networks | Trading Pairs |
|---|---|---|
| Bitcoin (BTC) | BTC | BTC/USD, BTC/EUR, BTC/GBP |
| Ethereum (ETH) | ETH | ETH/USD, ETH/EUR, ETH/GBP |
| Litecoin (LTC) | LTC | LTC/USD, LTC/BTC, LTC/EUR |
| Ripple (XRP) | XRP | XRP/USD, XRP/EUR, XRP/BTC |
| Bitcoin Cash (BCH) | BCH | BCH/USD, BCH/BTC, BCH/EUR |
| Stellar (XLM) | XLM | XLM/USD, XLM/EUR, XLM/BTC |
| EOS | EOS | EOS/USD, EOS/EUR, EOS/BTC |
| Tezos (XTZ) | XTZ | XTZ/USD, XTZ/EUR, XTZ/BTC |
| Cardano (ADA) | ADA | ADA/USD, ADA/EUR, ADA/BTC |
| Chainlink (LINK) | ETH | LINK/USD, LINK/EUR, LINK/BTC |
| Tron (TRX) | TRX | TRX/USD, TRX/EUR, TRX/BTC |
| VeChain (VET) | VET | VET/USD, VET/EUR, VET/BTC |
| Binance Coin (BNB) | BNB | BNB/USD, BNB/EUR, BNB/BTC |
| Cosmos (ATOM) | ATOM | ATOM/USD, ATOM/EUR, ATOM/BTC |
| Dash (DASH) | DASH | DASH/USD, DASH/EUR, DASH/BTC |
| Monero (XMR) | XMR | XMR/USD, XMR/EUR, XMR/BTC |
Supported Countries
CEX.IO has aimed to provide services to users in various regions, including but not limited to:| Albania | Algeria | Andorra |
| Angola | Anguilla | Antigua and Barbuda |
| Argentina | Armenia | Aruba |
| Australia | Austria | Azerbaijan |
| Bahamas | Bahrain | Bangladesh |
| Barbados | Belgium | Belize |
| Benin | Bermuda | Bhutan |
| Bolivia | Bosnia and Herzegovina | Botswana |
| Brazil | British Virgin Islands | Brunei Darussalam |
| Bulgaria | Burkina Faso | Burundi |
| Cambodia | Cameroon | Cape Verde |
| Cayman Islands | Central African Republic | Chad |
| Chile | China | Colombia |
| Comoros | Congo (Brazzaville) | Cook Islands |
| Costa Rica | Côte d’Ivoire | Croatia |
| Cyprus | Czech Republic | Denmark |
| Djibouti | Dominica | Dominican Republic |
| Ecuador | Egypt | El Salvador |
| Equatorial Guinea | Eritrea | Estonia |
| Eswatini | Ethiopia | Falkland Islands (Malvinas) |
| Faroe Islands | Fiji | Finland |
| France | French Guiana | French Polynesia |
| Gabon | Gambia | Georgia |
| Germany | Ghana | Gibraltar |
| Greece | Greenland | Grenada |
| Guadeloupe | Guatemala | Guernsey |
| Guinea | Guyana | Haiti |
| Honduras | Hong Kong (SAR China) | Hungary |
| Iceland | India | Indonesia |
| Ireland | Isle of Man | Israel |
| Italy | Jamaica | Jersey |
| Jordan | Kazakhstan | Kenya |
| Kiribati | Kosovo | Kuwait |
| Kyrgyzstan | Laos | Latvia |
| Lesotho | Liberia | Liechtenstein |
| Lithuania | Luxembourg | Macao (SAR China) |
| Madagascar | Malawi | Malaysia |
| Maldives | Malta | Marshall Islands |
| Martinique | Mauritania | Mauritius |
| Mayotte | Mexico | Micronesia |
| Moldova | Monaco | Mongolia |
| Montenegro | Montserrat | Morocco |
| Mozambique | Namibia | Nauru |
| Nepal | Netherlands | New Caledonia |
| New Zealand | Nicaragua | Niger |
| Nigeria | Niue | North Macedonia |
| Norway | Oman | Pakistan |
| Palau | Panama | Papua New Guinea |
| Paraguay | Peru | Philippines |
| Poland | Portugal | Qatar |
| Réunion | Romania | Rwanda |
| Saint Kitts and Nevis | Saint Lucia | Saint Martin (French part) |
| Saint Pierre and Miquelon | Saint Vincent and the Grenadines | Samoa |
| San Marino | São Tomé and Príncipe | Saudi Arabia |
| Senegal | Serbia | Seychelles |
| Sierra Leone | Slovakia | Slovenia |
| Solomon Islands | South Africa | South Korea |
| Spain | Sri Lanka | Suriname |
| Sweden | Switzerland | Taiwan |
| Tajikistan | Tanzania | Thailand |
| Timor-Leste | Togo | Tonga |
| Trinidad and Tobago | Tunisia | Turkey |
| Turkmenistan | Turks and Caicos Islands | Tuvalu |
| Uganda | Ukraine | United Arab Emirates |
| Uruguay | Uzbekistan | Vanuatu |
| Vatican City | Vietnam | Wallis and Futuna |
| Zambia | Zimbabwe |